Starting in October, Ryanair check-in will be 100% online. This will allow all passengers, including those travelling with checked baggage, to check-in online and avoid queues and delays at airport check-in desks. The so-called ”drop desks” will be available for those passengers with checked luggage to drop it before proceeding through airport security to the boarding gate.
The move to 100% web check-in will be phased as follows:
- From 19th March 2009, Ryanair’s web check-in service will be extended to (a) non EU/EEA citizens, (b) passengers travelling with checked baggage and (c) reduced mobility customers. Customers choosing web check-in and travelling with only carry-on bags will continue to enjoy this service free of charge. A web check-in fee of £5/€5 per person/per flight will apply to passengers travelling with checked baggage, while customers who wish to use airport check-in will be charged an airport check-in fee of £10/€10 per person/per flight at the time of booking.
- From 1st May 2009 all new bookings will be required to use web check-in, and the use of traditional airport check-in desks will be phased out over the summer months. The web check-in fee of £5/€5 per person, per flight will apply to all new bookings (except promotional fares) from 1st May 2009. In order to dissuade passengers from using airport check-in desks, the fee for airport check-in will double to £20/€20 per person/per flight at the time of booking.
- From 1st October 2009 airport check-in desks will no longer be available at any Ryanair airport. All passengers will be required to web check-in and those who have checked in bags will use the airport “bag drop” desks, if required. From this date, children under the age of 16 will no longer be able to travel unaccompanied and passports and national ID cards will be the only accepted forms of photo ID on Ryanair flights.
My question here is, how much difference will this make? How much better will it be? If you think about it, you’ll still have to stand in a queue for the “bag drop” desks. The bags will still need to be weighted. The Ryanair clerk will still need to place the luggage identification thingie on the bags. Doesn’t this take the same amount of time than regular check-in? Or saving a few seconds per passenger (that’s probably how long it takes to type a reservation ID and printing out the boarding pass) is really that significant?
I guess it must be, or else they wouldn’t be doing this move. But I’d like to see some numbers to support it. Or maybe Ryanair just wants to stand out as the first airline to do it, and it’s mostly about the publicity. They say that the web check-in is already used by 75% of their passengers, anyway.
I’m just hoping that this makes the prices drop. With all the taxes, fees and surcharges, Ryanair is not as low-cost as it was before. They’re even having a competition to choose the next discretionary charge, with a cash prize of €1.000. How ridiculous is that?
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